Support and Contact

Use this page for manual activation requests, setup help, and general support.

Support flow

Manual help is available.

If you need help with activation, a playlist setup question, or a future paid plan request, contact support and include your MAC address plus the device you are using.

Best information to include

MAC address, numeric device key, device type, selected plan if relevant, and a short description of the issue.

What support can help with

Device activation, playlist setup guidance, manual plan requests, and general onboarding help.

Product reminder

This product is a media player and playlist manager only. It does not provide channels or playlists.

Send a support request

The form UI is ready for backend integration. Until then, it acts as a placeholder for the future support workflow.

Manual activation tip: include your MAC address and the plan you want help with if your message is about activation.